Online Privacy Policy

(Last updated 05/21/2015)

To underscore our commitment to privacy and our vision that good privacy is good business, we have adopted this Online Privacy Policy for www.payncac.com ("this Site" or "our Site"), which is operated by or on behalf of National Credit Audit Corporation, a First Advantage company. This policy applies only to information collected through this Site. It does not apply to information collected by other means. This site is not directed at children under the age of 13.

If you have questions or concerns regarding this statement, please contact us at:

First Advantage Corporation
Telephone: 1.678.710.7260
Email: privacy@fadv.com


The payment services offered through this Site are offered for purposes of debt collection. This is an attempt to collect a debt and any information obtained will be used for that purpose.

I. Personally Identifiable Information

Personally identifiable information ("PII") collected from you through this Site may include, for example, name, mailing address, e-mail address, telephone number, and credit card number or any inquires you may make through this Site.

II. Cookies

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. This Site uses cookies; however PII is not collected through the use of cookies. Cookies are used to determine whether a visitor is unique or whether a visitor has viewed this Site before.

While most browsers are set to accept cookies by default, you can set yours to refuse cookies or to alert you before accepting them. Your browser manufacturer has information on changing the default setting for your specific browser. Please note that deleting or refusing to accept cookies from this site may limit your ability to use some portions of the site which require the use of cookies to operate effectively.

III. Nonpersonally-identifiable Information

This Site also collects non-PII. For example, as you browse this Site we may collect information about your visit, but not about you personally. Via Web server logs, for example, we may monitor statistics such as: the number of people that visit this Site, which page(s) are visited on this Site, from which domain our visitors come (e.g., aol.com, hotmail.com, etc.), and which browsers people use to visit this Site (e.g., Apple Safari, Microsoft Internet Explorer, etc.).


The payment services offered through this Site are offered for purposes of debt collection. This is an attempt to collect a debt and any information obtained will be used for that purpose. The information collected by this Site, for example, may be used for responding to your inquiries and otherwise corresponding with you, for processing transactions you request, maintaining your account (if you have one), for other purposes permitted by your agreement(s) (if any).


To the extent permitted by law, we may disclose information you provide to us through this Site for purposes of seeking to collect a debt. This may include, for example, the processing of credit card or other payments that you authorize through this site.

We may also outsource some tasks, including the operation of certain web site functions that require access to information you supply online and information about your visits to this Site. In such cases, however, we require that the companies acting on our behalf institute safeguards to protect the confidentiality of your information.

If our company or our assets are acquired by another company, that company will assume responsibility for the personal information collected by us through this Site and it will assume the rights and obligations regarding the information collected through this Site, as described in this Privacy Policy.

Finally, please note that we may disclose personal information when required by law or in the good faith belief that such action is necessary in order to comply with the law or legal process.


As an information company, we know the importance of accurate data. Therefore, we strive to maintain the accuracy of the information collected through this Site. We will provide you (whether you are a consumer or a customer) with access to PII you provide through this Site for as long as we maintain that information in a readily accessible format. Similarly, we permit and encourage you to correct inaccuracies in the information you submit to us through this Site.

If you wish to access information that you have submitted through this Site or to request the correction of any inaccurate information you have submitted through this Site, please use the mechanisms provided by this Site or send an e-mail to: resident.collections@fadv.com.

The access and correction provisions of this Online Privacy Policy only apply to PII collected from you through this Web Site. Individuals that are interested in information about how to access and/or request the correction of personal information First Advantage maintains about them (such as public record information, insurance claims information, or information for employment background screening) for potential inclusion in information products and services can visit www.fadv.com.


We take steps to protect against the loss, misuse, or unauthorized alteration of PII collected through this Site. We recognize the importance of security for all PII collected by this Site.

Once we receive PII, we take steps to protect its security on our systems. In the event we request or transmit sensitive information, such as credit card information or Social Security Numbers, we use industry standard, secure socket layer ("SSL") encryption.

We limit access to PII to those employees who need access in order to carry out their job responsibilities.


This Online Privacy Policy only applies to the web site(s) identified in the first paragraph of this privacy policy. This Site, however, may include links to other web sites which may be operated by other First Advantage companies or by third parties. In order to better serve our consumers and their privacy interests, certain products within First Advantage may also be governed by their own privacy policies separate from this Online Privacy Policy. If you visit a web site not listed above, we recommend that you review the online privacy policy of that web site to determine how the operator of that web site will handle PII collected through that web site.


We may revise this Online Privacy Policy from time to time. If we make any material changes to this Online Privacy Policy, the date of the most recent revision will be indicated above so that you can determine whether there have been any material revisions since your last visit.

This is a web site of a collection agency. This is an attempt to collect a debt.
Any information obtained will be used for that purpose.
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